To submit your Metro Bus Dial-a-Ride Service Application, return the completed application to Metro Bus. You can mail it to Metro Bus, 700 W St. Germain St, Ste 100, St. Cloud, MN 56301. Alternatively, you can fax it to 320.257.7695. If you fax the application, please mail the original or bring it to your interview. You may also email the completed application to buspass@stcloudmtc.com. Ensure that all required fields are filled out accurately and thoroughly to avoid delays in the eligibility determination process. Prompt submission is crucial for timely processing.

The Metro Bus Dial-a-Ride Service Application eligibility process and services are ongoing throughout 2024 and 2025. Key dates include the application submission deadlines and scheduled interviews. Ensure to complete and submit your application promptly to avoid delays.

The purpose of the Metro Bus Dial-a-Ride Service Application is to determine the eligibility of individuals with disabilities for specialized transportation services. Metro Bus Dial-a-Ride provides a shared-ride, door-through-door, Operator-assisted service for those who are unable to use Fixed Route buses. This form assesses an individual's functional ability and helps Metro Bus understand when Dial-a-Ride services are necessary. Completing this application is the first step in accessing Metro Bus Dial-a-Ride services, ensuring that individuals with disabilities have the necessary transportation support. The application process includes filling out the form, attending an interview, and possibly participating in a functional assessment. Metro Bus reviews the information provided to evaluate the individual's needs and determine eligibility.

• 1. PART A: GENERAL INFORMATION: This section requires applicants to choose from reasons why they are seeking Dial-a-Ride eligibility and includes office use details such as application received and interview dates.
• 2. PART B: APPLICANT INFORMATION: Applicants must provide their personal information including name, address, phone numbers, email address, preferred language, and date of birth.

Failure to submit the Metro Bus Dial-a-Ride Service Application can result in delays or denial of services. Applicants must ensure timely submission to participate in the eligibility process.

• Delay in Eligibility Determination: Incomplete or late submissions will delay the review process and eligibility determination.
• Denial of Services: Without a completed application, individuals may not access Dial-a-Ride services.

• 1. Functional Limitations: If you have a disability that limits your ability to use Fixed Route buses.
• 2. Door-through-Door Service: If you require an Operator-assisted service to get through the first door of a building.
• 3. Advance Reservations: If you need to make transportation arrangements in advance.
• 4. Eligibility Determination: If you need to determine eligibility for specialized transportation.
• 5. Assistance During Application Process: If you require help filling out the application or understanding the process.