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Filling out the application form is straightforward. Begin by checking your eligibility based on the specified criteria. Follow the outlined steps to complete and submit the form correctly.

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How to fill out the WaterSure Application Form Guide for Low Income Households?

  1. 1

    Check if you meet the eligibility criteria for the WaterSure scheme.

  2. 2

    Fill in the application form with accurate personal and benefits details.

  3. 3

    Ensure the necessary signatures are included for all parties involved.

  4. 4

    Submit the completed form via email or post based on your preference.

  5. 5

    Await feedback on your application, which will be communicated via your provided contact details.

Who needs the WaterSure Application Form Guide for Low Income Households?

  1. 1

    Low-income families seeking assistance with water bill payments.

  2. 2

    Households with multiple children who qualify for benefits.

  3. 3

    Individuals with medical conditions requiring substantial water usage.

  4. 4

    Residents living in areas served by Thames Water or Anglian Water.

  5. 5

    Anyone looking for ways to reduce their household water charges.

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  1. 1

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What are the instructions for submitting this form?

To submit your WaterSure application form, complete all required sections and ensure accuracy. You can send the form via email to watersure@nwl.co.uk or mail it to the address provided at the end of the document. It's essential to include any supporting documents regarding benefits or medical conditions and to allow for processing time for your application.

What are the important dates for this form in 2024 and 2025?

For the upcoming years, the WaterSure scheme will run from April 1, 2024, to March 31, 2025. Ensure to submit your application within this period to benefit from reduced charges.

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What is the purpose of this form?

The purpose of this form is to assist low-income households in managing their water expenses through the WaterSure scheme. It is designed for those who have metered water supplies and face difficulties with billing due to varying circumstances. By completing this form, applicants can potentially limit their water and sewerage charges, easing their financial burden.

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Tell me about this form and its components and fields line-by-line.

The form consists of essential components to ensure eligibility for the WaterSure scheme. Each section requires specific information regarding personal details, circumstances, and benefits received.
fields
  • 1. Personal Information: Includes name, address, and contact information.
  • 2. Water Meter Status: Indicates whether the household has a metered water supply.
  • 3. Benefits Section: Lists various benefits or tax credits received by the applicant.
  • 4. Medical Conditions: Accounts for any medical conditions requiring substantial water use.
  • 5. Child Benefits: Identifies if the household has children eligible for child benefits.

What happens if I fail to submit this form?

Failing to submit this form will result in ineligibility for the WaterSure scheme. This means your water bills may remain at the standard rate without the protection offered by the scheme. It is crucial to complete and send your application to benefit from potential savings.

  • Potential Higher Costs: Without applying, you may continue to face higher water and sewerage charges.
  • Missed Benefits: Eligible households will miss out on reduced billing caps that could ease financial strain.
  • Limited Support: Not applying means you cannot access additional assistance and resources that could aid your situation.

How do I know when to use this form?

Use this form when you have a low income and your household water supply is metered. It is ideal for households facing high water bills due to various qualifying conditions, including medical needs or large family size. The application ensures that those who truly need assistance can receive it.
fields
  • 1. Low Income Verification: When you need to prove your financial situation to access the WaterSure scheme.
  • 2. Medical Condition Reporting: If you require additional water due to a health condition, this is the form to fill.
  • 3. Child Benefits Assessment: When applying for assistance due to multiple children in the household.

Frequently Asked Question

How do I apply for the WaterSure scheme?

Complete the application form and submit it via email or post.

What benefits do I need to be eligible?

You must be receiving specific benefits such as Income Support or Universal Credit.

How long will my application take to process?

You’ll receive a decision within 10 working days.

Can I apply if I don't receive any benefits?

You need to receive at least one qualifying benefit to apply for this scheme.

What if my application is denied?

You will be informed of the reasons for denial and may seek other assistance.

How can I get help completing the form?

Call the contact center for assistance at 0345 782 0111.

Is there a deadline for applying?

The reduced charges apply for the period from April to March of each year.

Can I submit the application online?

Yes, you can email your application form to watersure@nwl.co.uk.

What documents do I need to submit with my application?

Provide evidence of your benefits and, if applicable, medical conditions.

How will I know if I am approved for WaterSure?

You will receive a confirmation letter once your application is approved.

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WaterSure Application Form Guide for Low Income Households

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