2018-over-the-counter-essentials-guide

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How do I fill this out?

To fill out this guide, follow the provided instructions. Ensure you understand the benefits and available products. Ordering can be done through the secure website or order form.

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How to fill out the 2018 Over-the-Counter Essentials Guide?

  1. 1

    Enroll in a qualified health plan.

  2. 2

    Receive your Benefit Credits.

  3. 3

    Select products from the catalog.

  4. 4

    Place your order through the website or order form.

  5. 5

    Wait for your order to be shipped without extra costs.

Who needs the 2018 Over-the-Counter Essentials Guide?

  1. 1

    Healthcare plan members who want to save money.

  2. 2

    Individuals seeking a wide range of healthcare products.

  3. 3

    New plan members looking for detailed benefit information.

  4. 4

    Members who prefer online or form-based ordering.

  5. 5

    Those needing guidance on utilizing Benefit Credits effectively.

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  1. 1

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What are the instructions for submitting this form?

To submit this form, place your order through the secure website www.OTC-Essentials.com or use the order form provided in the catalog. If you have any questions or issues, email FirstLine Medical at FirstLine_Medical@uhc.com. For physical submissions, mail your completed order form to the address provided in your catalog. Ensure you follow the instructions carefully to make the most of your Benefit Credits.

What are the important dates for this form in 2024 and 2025?

Benefit Credits expire at the end of each quarter in 2024 and 2025: March 31, June 30, September 30, and December 31.

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What is the purpose of this form?

The purpose of this form is to provide detailed information on the Over-the-Counter Essentials benefit for 2018. Members can learn how to save money on healthcare products using Benefit Credits provided each quarter. This form includes a catalog of products available for ordering and instructions on how to place orders and utilize the benefit effectively.

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Tell me about this form and its components and fields line-by-line.

This form contains various sections detailing products and their specifications, including item number, product name, count, and price.
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  • 1. Product Name: The name of the healthcare product available for purchase.
  • 2. Item #: The unique identifier for each product.
  • 3. Count: The quantity of the product available in each package.
  • 4. Price: The cost of each product package.

What happens if I fail to submit this form?

If you fail to submit this form, you may miss out on utilizing your Benefit Credits and accessing the healthcare products you need.

  • Missed Benefits: Missing out on Benefit Credits that can save you money on healthcare products.
  • Unavailable Products: Potentially not getting the necessary products for your health needs.

How do I know when to use this form?

Use this form when you need to order healthcare products using the Over-the-Counter Essentials benefit.
fields
  • 1. New Plan Enrollment: When you enroll in a new health plan and receive Benefit Credits.
  • 2. Quarterly Ordering: To order products each quarter using your Benefit Credits.

Frequently Asked Question

What is the Over-the-Counter Essentials benefit?

The Over-the-Counter Essentials benefit allows members to receive Benefit Credits for healthcare products at no extra cost.

How do I use my Benefit Credits?

Benefit Credits can be used to purchase products from the catalog through the secure website or provided order form.

When do Benefit Credits expire?

Benefit Credits expire at the end of each quarter: March 31, June 30, September 30, and December 31.

Can I return or exchange my order?

Due to the personal nature of the products, returns or exchanges are not allowed unless the item is damaged.

What if my item is out of stock?

An item of similar or greater value may be substituted in your order if your item is out of stock.

How are orders shipped?

Orders are shipped at no additional cost for shipping, handling or taxes.

Can new members receive a catalog?

Yes, new members will receive a catalog with their welcome kit. A new catalog is mailed each year.

Where can I place my order?

Orders can be placed through the secure website www.OTC-Essentials.com or by using the order form provided in the catalog.

How do I contact FirstLine Medical for support?

For support, email FirstLine Medical at FirstLine_Medical@uhc.com within 30 days of purchase if you receive a damaged item.

Who supplies the products in the catalog?

FirstLine Medical is the supplier of all products listed in the catalog.

2018 Over-the-Counter Essentials Guide

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