To submit this form, you can use the online complaint center at https://consumercomplaints.fcc.gov. Alternatively, complaints can be submitted via phone by calling 1-888-CALL-FCC (1-888-225-5322) or via mail to the FCC’s Consumer Inquiries and Complaints Division at 45 L Street NE, Washington, DC 20554. Ensure that your name, address, contact information, and detailed description of the complaint are included.

The informal complaint process is ongoing, with no specific deadlines for filing. However, it is important to submit complaints as soon as issues arise to ensure timely responses. Regular updates to procedures may occur, so checking the FCC website frequently is advised.

The purpose of this form is to empower consumers to file complaints about various communication services they use. By submitting a complaint, you not only seek resolution but also contribute to the oversight and regulation of service providers. This form helps the FCC track issues affecting consumers and aids in the enforcement of consumer rights.

• 1. Full Name: Enter your legal name as it appears on any official documents.
• 2. Contact Information: Provide your current address, phone number, and email for follow-up.
• 3. Complaint Details: Detail the nature of your complaint, including specific incidents and any relevant dates.
• 4. Service Provider: Name the telecommunications company or service provider related to the complaint.
• 5. Preferred Response Method: Indicate how you would like the FCC to respond, such as via email or phone call.

Failing to submit this form may result in unresolved issues with your service provider. Incomplete forms may not be processed, which could delay any potential resolution. Providing insufficient details may lead to a lack of follow-up from the FCC.

• Unresolved Issues: You may continue to experience problems with your telecommunications services.
• Lack of Follow-Up: Without a complete form, the FCC may not be able to provide necessary support or responses.
• No Tracking of Complaints: Your complaint may not contribute to data the FCC uses for consumer protection efforts.

• 1. Billing Problems: When there are inaccuracies or disputes on your telecommunications bill.
• 2. Service Quality Issues: If you are experiencing consistent issues with the quality of service provided.
• 3. Customer Service Interactions: When previous complaints did not yield results through the service provider's customer support.
• 4. Directory Assistance Problems: If you encounter issues with information provided by directory assistance services.
• 5. General Communication Issues: For any other problems with your communication services that need official reporting.