Frontier Airlines Navitaire Cutover FAQ Document
This document provides essential FAQs regarding the transition to Navitaire for Frontier Airlines. It outlines new processes related to ticketing, bookings, and the Global Distribution Systems. Travel agencies and partners should review this document to understand critical changes.
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How do I fill this out?
To fill out this document, start by gathering all necessary information related to ticketing and bookings. Ensure you have access to the required Global Distribution System and compliance with offered processes. Follow the outlined procedures closely for a smooth transition.
How to fill out the Frontier Airlines Navitaire Cutover FAQ Document?
1
Gather all relevant booking information.
2
Access the Global Distribution System used for bookings.
3
Ensure compliance with the new ticketing process.
4
Follow the outlined FAQs for any specific queries.
5
Submit any necessary information as instructed.
Who needs the Frontier Airlines Navitaire Cutover FAQ Document?
1
Travel Agencies - They need the document to understand new booking procedures.
2
Corporate Travel Managers - They require updates to manage bookings properly.
3
Travel Agents - They seek guidelines for ticketless transactions.
4
Customer Service Reps - They need to handle queries based on new policies.
5
Flight Coordinators - They require clarity on GDS participation and ticketing.
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What are the instructions for submitting this form?
To submit this form, gather all required information and ensure you have the necessary approvals from your agency. You can submit it online through the designated portal, or email it to the provided contact address. For urgent matters, consider faxing your submission to ensure prompt processing.
What are the important dates for this form in 2024 and 2025?
Important dates for the Navitaire cutover include March 6, 2015, when the transition begins, and March 9-10, 2015, when connectivity with GDS systems is restored. Travel agencies should ensure all bookings are ticketed before March 6.
What is the purpose of this form?
The purpose of this form is to provide travel agencies with a comprehensive understanding of the changes associated with Frontier Airlines' transition to Navitaire. It aims to clarify new booking procedures and ticketing policies affecting travel agency operations. This ensures stakeholders are well-informed and able to adapt to the upcoming changes smoothly.
Tell me about this form and its components and fields line-by-line.
- 1. Booking Reference: Unique identifier for each booking that agencies must track.
- 2. Payment Details: Fields required for entering payment information for bookings.
- 3. Contact Information: Details needed to ensure communication regarding the transition.
What happens if I fail to submit this form?
If submission of the form is not completed, agencies may face challenges such as canceled bookings or miscommunications. It's imperative to ensure all necessary fields are filled out accurately. Without proper submission, agencies risk further complications with ticketing processes.
- Canceled Bookings: Bookings may be canceled if proper tickets are not issued before the cutover.
- Lost Transactions: Unsubmitted forms can lead to lost or untracked reservations.
- Increased Call Volume: Inquiries could increase due to confusion over the new processes.
How do I know when to use this form?
- 1. New Bookings: Utilize this form for making any new bookings under the new system.
- 2. Modifying Existing Bookings: Agencies must reference this form to modify any existing reservations.
- 3. Customer Inquiries: Use the FAQs to aid in responding to customer inquiries about changes.
Frequently Asked Question
What is the purpose of this FAQ document?
This document outlines important updates regarding the Frontier Airlines transition to Navitaire and provides essential information for travel agencies.
How can I edit this PDF?
You can edit this PDF using the PrintFriendly PDF editor by selecting the text you wish to modify.
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Use the signature feature on PrintFriendly to add your digital signature to the document.
Can I share the PDF with others?
Yes, you can generate a shareable link and use social sharing options available on PrintFriendly.
How do I submit this document?
You need to follow the instructions provided in the document to ensure proper submission.
Are there deadlines I need to be aware of?
The document contains important dates that travel agencies must adhere to for a smooth transition.
What happens if I don’t submit the form?
Failure to submit may result in canceled bookings or issues with ticketing.
What steps should I take if I encounter issues?
Refer to the Agency Support Desk for assistance if you face challenges during the transition.
Is customer service available for assistance?
Yes, agencies can contact the designated support desk for help regarding the new procedures.
How can I make changes to my existing bookings?
Refer to the instructions provided in the FAQ for guidelines on modifying bookings.
