Member's Report on Carrier Performance Form
This form is used by members to report on the performance of carriers transporting mobile homes. It includes delivery dates, bill of lading number, carrier details, and member's evaluation of carrier service. Completing and submitting this form helps to assess and ensure the quality of carrier services.
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How do I fill this out?
Filling out this form involves providing details about the carrier and mobile home transportation, evaluating the carrier's performance, and signing the form. Start with the required delivery dates and bill of lading number. Ensure all applicable items are completed to facilitate a complete evaluation.
How to fill out the Member's Report on Carrier Performance Form?
1
Enter the required delivery date and bill of lading number.
2
Provide the member's name, grade, and carrier details.
3
Fill in the pickup and destination addresses.
4
Evaluate the carrier's performance by marking 'YES' or 'NO' for each item.
5
Sign and date the form.
Who needs the Member's Report on Carrier Performance Form?
1
Members who have had their mobile home transported by a carrier and need to report on the carrier's performance.
2
Transportation Office personnel who require feedback on carrier services.
3
Military personnel moving mobile homes as part of their relocation process.
4
Carriers who want to understand how their services are being evaluated.
5
Quality control teams monitoring the performance of transportation services.
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What are the instructions for submitting this form?
Submit the completed form to your local Transportation Office. You may submit via email, by faxing the form to the appropriate number, or by mailing it to the specified physical address. Ensure all required fields are completed and the form is signed before submission. For any inquiries or assistance with the form, contact your Transportation Office.
What are the important dates for this form in 2024 and 2025?
Important dates for this form in 2024 and 2025 include submission deadlines for Q1, Q2, Q3, and Q4 evaluations. Ensure timely submission of the form to meet these quarterly deadlines and contribute to the assessment and improvement of carrier services.
What is the purpose of this form?
The purpose of this form is to allow members to provide feedback on the performance of carriers responsible for transporting their mobile homes. This feedback is essential for evaluating the quality of services provided, identifying areas for improvement, and ensuring accountability. By submitting this form, members contribute to a comprehensive assessment process that helps maintain high standards in carrier performance and service quality.
Tell me about this form and its components and fields line-by-line.
- 1. Date: The date the form is being filled out in YYYYMMDD format.
- 2. Required Delivery Date: The agreed-upon delivery date for the mobile home.
- 3. Government Bill of Lading Number: The unique number associated with the bill of lading.
- 4. Name of Member: The last, first, and middle initial of the member filling out the form.
- 5. Grade: The grade or rank of the member.
- 6. Name of Carrier: The name of the carrier responsible for transporting the mobile home.
- 7. Origin Installation: The installation where the mobile home was picked up.
- 8. Pickup Address: The address from where the mobile home was picked up, including street, apartment number, city, state, and ZIP code.
- 9. Destination Installation: The installation where the mobile home is to be delivered.
- 10. Destination Option: Indicate whether the destination is a trailer court or storage facility.
- 11. Carrier Performance Evaluation: Evaluate the carrier's performance by marking 'YES' or 'NO' for each listed item.
- 12. Comments: Provide brief explanations for any 'NO' answers.
- 13. Signature of Member: The member's signature to validate the form.
- 14. Date (Member Signature): The date the member signs the form.
- 15. Destination ITO Details: Name, signature, and date fields for the Destination ITO to complete.
What happens if I fail to submit this form?
Failing to submit this form means the carrier's performance cannot be accurately evaluated, which may lead to unresolved issues and a lack of accountability. Additionally, it may impact the improvement of carrier services.
- Unresolved Performance Issues: Without member feedback, performance issues may remain unaddressed.
- Lack of Accountability: Carriers may not be held accountable for their services if feedback is not provided.
- Impact on Service Improvement: Failure to submit the form can hinder efforts to improve carrier services based on member experiences.
How do I know when to use this form?
- 1. Post-Delivery Evaluation: Evaluate the carrier's performance after your mobile home has been delivered.
- 2. Service Quality Feedback: Provide feedback on the overall service quality of the carrier.
- 3. Damage or Loss Reporting: Report any loss or damage to your mobile home or its contents.
- 4. Carrier Personnel Assessment: Assess the behavior and appearance of the carrier personnel.
- 5. Origin and Destination Services: Evaluate the services provided by the carrier at both the origin and destination locations.
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What information do I need to fill out this form?
You'll need details about the carrier, delivery dates, bill of lading number, and your evaluation of the carrier's performance.
Do I need to provide explanations for 'NO' answers?
Yes, explanations for any 'NO' answers are required to evaluate the carrier's performance accurately.
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