Ministry of Labour & Social Protection Service Delivery Charter
This file outlines the services provided by the Ministry of Labour & Social Protection, the requirements to obtain these services, the costs involved, and the timelines for delivery. It includes information on labour disputes, foreign contracts, trade unions, medical examinations, work injury benefits, productivity improvement, social protection data, child protection, and more.
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How do I fill this out?
To fill out this form, first, ensure you meet all the listed requirements for the service you are seeking. Gather all necessary documentation and information before beginning. Follow the detailed instructions provided for each service to ensure accuracy and completeness.
How to fill out the Ministry of Labour & Social Protection Service Delivery Charter?
1
Read through the entire document.
2
Identify the service you need.
3
Gather all required documents and information.
4
Fill out the necessary forms as instructed.
5
Submit the forms to the appropriate department.
Who needs the Ministry of Labour & Social Protection Service Delivery Charter?
1
Workers who need to resolve labour disputes.
2
Employers or recruitment agencies seeking attestation of foreign contracts.
3
Trade unions needing to register or inspect their books of accounts.
4
Organizations aiming for productivity improvement.
5
Individuals or groups involved in child protection and rescue operations.
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What are the instructions for submitting this form?
To submit this form, ensure all required information and documentation are accurately completed. Submit via email to ps@labour.go.ke or info@labour.go.ke for labour-related services or ps@socialprotection.go.ke or info@socialprotection.go.ke for social protection services. Alternatively, physical submissions can be made to Social Security House, Eastern Wing Block 'A', 6th Floor Bishops Road, P.O. Box 40326 - 00100, NAIROBI. For procurement services, submit duly filled quotation/tender documents as specified in the timelines section.
What are the important dates for this form in 2024 and 2025?
Important dates for form submission and service timelines are specified within the document, ranging from immediate to 45 days.
What is the purpose of this form?
The purpose of this form is to provide a comprehensive guide on the services offered by the Ministry of Labour & Social Protection. It outlines the steps, requirements, costs, and timelines associated with each service. This ensures transparent and efficient service delivery to citizens.
Tell me about this form and its components and fields line-by-line.
- 1. SERVICE RENDERED: The type of service being offered by the Ministry.
- 2. REQUIREMENTS TO OBTAIN SERVICES: Detailed list of documents and conditions required to avail the service.
- 3. COST OF SERVICES: Any fees associated with the service.
- 4. TIMELINES: The time frame within which the service will be delivered.
What happens if I fail to submit this form?
Failure to submit the required documents may result in delays or denial of the service.
- Service Delay: The process may take longer than expected.
- Denial of Service: Incomplete submission may lead to a refusal to provide the service.
- Additional Costs: There may be additional costs incurred due to delays or re-submission.
How do I know when to use this form?
- 1. Resolving Labour Disputes: When involved in a labour dispute that requires resolution.
- 2. Attestation of Foreign Contracts: For employers and recruitment agencies needing contract verification.
- 3. Trade Union Registration: To register or inspect the books of accounts of a trade union.
- 4. Productivity Improvement Requests: For organizations seeking to enhance productivity.
- 5. Child Protection: For reporting cases of child abuse and ensuring child welfare.
Frequently Asked Question
How do I fill out this form?
Ensure you meet all requirements, gather necessary documents, and follow the detailed instructions for each service.
Who needs this file?
Workers, employers, trade unions, organizations, and individuals involved in social protection and child welfare.
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Upload the file to PrintFriendly, use the editor to make changes, and download the updated document.
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Use PrintFriendly's signature tool to add your signature to the document and save the signed file.
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Generate a shareable link using PrintFriendly's 'Share' feature and send it to your recipients.
What services are covered in this file?
Services include labour dispute resolution, foreign contract attestation, trade union registration, productivity improvement, and child protection.
What are the timelines for the services?
Timelines vary by service, ranging from immediate to 45 days, as specified in the document.
Are there any costs involved?
Some services are free, while others have specified costs, as listed in the document.
What are the requirements to obtain services?
Requirements include cooperation from workers, employers, and trade unions, specific forms, and compliance with regulations.
How can I contact the relevant authorities?
Contact information for the Ministry of Labour & Social Protection is provided in the document.
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