uae-tax-free-shopping-process-guide

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How do I fill this out?

To fill out this tax-free shopping form, follow these steps: Scan your passport or GCC National ID, complete the purchase, and follow the instructions from the shop assistant. This will ensure your tax-free transaction is successfully processed and recorded.

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How to fill out the UAE Tax Free Shopping Process Guide?

  1. 1

    The shop assistant completes the sale and scans your passport or GCC National ID.

  2. 2

    The shop assistant prints your tax invoice with the Planet tax-free tag number, QR code, and Planet logo.

  3. 3

    Your tax-free transaction has been issued successfully, and you can scan the QR code to visit the Planet Shopper Portal to view your transactions.

  4. 4

    You must present the tax invoice at the validation point when you leave the country.

  5. 5

    Follow the on-screen instructions and select your refund method.

Who needs the UAE Tax Free Shopping Process Guide?

  1. 1

    Tourists in the UAE who want to claim a VAT refund.

  2. 2

    Retailers participating in the tourist refund scheme.

  3. 3

    Airport validation staff assisting with the validation process.

  4. 4

    Tax consultants helping clients with VAT refunds.

  5. 5

    Online platforms offering tax refund services.

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What are the instructions for submitting this form?

Submit your completed form at validation points located in airports, land borders, and seaports across the UAE. You can also track your refund status on the Planet Shopper Portal.

What are the important dates for this form in 2024 and 2025?

Ensure that goods are exported from the UAE within 90 days from the date of purchase captured on the sales tax invoice.

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What is the purpose of this form?

The purpose of this form is to guide tourists and retailers through the UAE tax-free shopping process. It provides instructions on how to complete purchases, validate transactions, and track refunds. By following this guide, tourists can efficiently claim their VAT refunds on eligible purchases.

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Tell me about this form and its components and fields line-by-line.

This form contains several key fields required for processing tax-free shopping transactions. Each field captures specific information necessary for validating and claiming VAT refunds.
fields
  • 1. Passport or GCC National ID: Scanned by the shop assistant to capture the tourist's information.
  • 2. Sales Details: Includes the total sales amount, VAT amount, and date of purchase.
  • 3. Tax Free Tag: A tag attached to the back of the tax invoice, containing a QR code and linked to the tourist's passport or GCC National ID.
  • 4. Digital Invoice: An electronic copy of the tax invoice sent via email to the tourist.
  • 5. Validation Point: The location where tourists must present their tax invoice and goods before leaving the UAE.

What happens if I fail to submit this form?

Failure to submit this form will result in the tourist not being able to claim their VAT refund.

  • No VAT Refund: Tourists will not receive any refund on their eligible purchases.
  • Missed Export Validation: If goods are not validated before leaving the UAE, the tax-free status will be voided.

How do I know when to use this form?

Use this form when making eligible purchases in the UAE to claim VAT refunds.
fields
  • 1. Tourist Shopping: When a tourist makes a purchase and wishes to claim a VAT refund.
  • 2. Retailer Assistance: Retailers can ensure that tourists' tax-free transactions are accurately captured and processed.

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Share the PDF through email, generating a shareable link, or directly on social media platforms.

Can I track my purchases using the Planet Shopper Portal?

Yes, you can track all your UAE tax-free transactions via the Planet Shopper Portal using the link received after your purchase.

What is the refund amount I can receive?

You will receive 85% of the total VAT amount paid, minus a fee of AED 4.80 per Tax Free Tag.

What happens if I do not export my goods within 90 days?

If you fail to export your goods within 90 days from the date of supply/purchase, you will forfeit your refund.

Where are the validation points located?

Validation points are located at various airports, land borders, and seaports across the UAE.

Who is eligible for tax-free shopping?

Overseas tourists aged 18 years and above, who are not residents in any of the Implementing States and are not crew members on flights or ships leaving an implementing State.

What goods are eligible for tax-free shopping?

Certain taxable goods are eligible except for goods consumed in the UAE, motor vehicles, boats, aircrafts, and goods not accompanied by the tourist when leaving the UAE.

Can I get a cash refund?

Yes, but the maximum cash refund amount is AED 35,000 per tourist. If the refund exceeds this amount, a credit/debit card is required to process the refund.

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UAE Tax Free Shopping Process Guide

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