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How do I fill this out?

To fill out the Customer Service Evaluation Form, please start by rating your visit to our office. Next, indicate the reasons for your visit and any staff members who assisted you. Lastly, provide suggestions for improvement and optional contact information.

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How to fill out the Customer Service Evaluation Form - Ventura County?

  1. 1

    Rate your visit experience on a scale provided.

  2. 2

    Select the reasons for your visit from the options.

  3. 3

    Mention any helpful staff members.

  4. 4

    Provide suggestions for improvement.

  5. 5

    Submit the form with your information if comfortable.

Who needs the Customer Service Evaluation Form - Ventura County?

  1. 1

    Local residents seeking general planning information.

  2. 2

    Business owners applying for permits.

  3. 3

    Individuals filing complaints about violations.

  4. 4

    Students or researchers needing GIS maps.

  5. 5

    Contractors requesting zoning clearances.

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    Open the PDF file in PrintFriendly.

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What are the instructions for submitting this form?

To submit this form, please email it to Plan.Counter@ventura.org. You can also fax it to (805) 654-2585 or drop it off at the Planning Division counter located at 800 S. Victoria Avenue, Ventura, CA 93009-1740. Ensure that all required fields are completed to facilitate a thorough review of your feedback.

What are the important dates for this form in 2024 and 2025?

There are no specific deadlines associated with this form. However, timely feedback is encouraged to facilitate ongoing improvements to our services in 2024 and 2025.

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What is the purpose of this form?

The primary purpose of the Customer Service Evaluation Form is to collect valuable feedback from users of Ventura County's Planning Division. It aims to assess the quality of services provided and identify areas that require improvement. By gathering input, the Planning Division can enhance its offerings and ensure a positive customer experience.

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Tell me about this form and its components and fields line-by-line.

The form includes several fields designed to capture user experiences and suggestions.
fields
  • 1. Visit Rating: Rate your overall visit experience.
  • 2. Reasons for Visit: Select the main reasons for your visit.
  • 3. Helpful Staff: Option to mention any staff member who assisted.
  • 4. Suggestions for Improvement: Provide any feedback or suggestions.
  • 5. Contact Information: Optional details for follow-up.

What happens if I fail to submit this form?

Failing to submit this form may result in unaddressed feedback and missed opportunities for service enhancement. It's important to provide input to ensure that your concerns are recognized and addressed. Unsubmitted responses may not contribute to service improvements.

  • Missed Service Improvements: Without your feedback, the Planning Division may not identify areas for improvement.
  • Lack of Communication: Failure to submit might hinder potentially necessary follow-up communication.
  • Dissatisfaction Not Addressed: Unsubmitted forms may mean unresolved user concerns.

How do I know when to use this form?

This form should be used whenever you have feedback regarding your experience at the Planning Division. It is particularly useful after consultations, permit applications, or any encounters with staff. Utilize this form to communicate your thoughts and suggestions.
fields
  • 1. After Receiving Service: Fill out the form after interacting with Planning Division staff.
  • 2. Post-Permit Application: Use this form to share your experience after applying for permits.
  • 3. General Feedback: Submit your feedback regarding overall service quality.

Frequently Asked Question

What is the purpose of the Customer Service Evaluation Form?

It collects feedback on the service provided by the Planning Division.

How do I submit the form?

You can email it to Plan.Counter@ventura.org or drop it off at the counter.

Can I edit the PDF before submission?

Yes, use PrintFriendly to edit the form as needed.

Is it necessary to provide my personal information?

Providing your information is optional, but it helps us follow up on your feedback.

What if I need help filling out the form?

Feel free to contact our customer service for assistance.

How will my feedback be used?

Your responses will help improve our service quality.

Can I save the changes I make on PrintFriendly?

Yes, you can download the edited PDF after making changes.

How do I know if my submission was received?

You may contact us to confirm the receipt of your form.

Are there deadlines for submitting this form?

Please refer to specific guidelines outlined on our website.

Can I share the completed form with others?

Yes, use the sharing options available on PrintFriendly.

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Customer Service Evaluation Form - Ventura County

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